(About 979 words)

Web 2.0 and The Evolution of the Small Office/Home Office (soho)
By John Abbott, member of the Bentsen Grove Resort Computer Club, Mission Texas 
www.bgrcc.com   
john( at )bgrcc.com

Will the evolution of Web 2.0 have any lasting effect on the proprietary software vendors? I believe so to a limited extent. There are a myriad of new Web 2.0 companies springing up hourly. Each offering something unique to attract users. For some, this will prove satisfactory enough that they will no longer purchase proprietary mail programs or word processors, and possibly even spread sheets. 

The advent of Open Office has most certainly put a dent in the profit margins of Microsoft's Office Suite. There is a new look coming from Microsoft Office that adds a lot of eye candy to their existing Suite, but not a lot of additional function. I believe that between Open Source and the Web 2.0 companies the bottom line at Microsoft will feel their presence. 

Even though Microsoft is reacting to the popular features of Mozilla's Firefox browser by copying most of them into Internet Explorer 7. IE7 still doesn't have several of the most advanced features of Firefox like ad blocking and several extensions made available for free download. And the folks at Mozilla aren't sitting around waiting for Microsoft to catch up, they are already beta testing Flock, a Web 2.0 oriented browser with blogging and social tagging built into its rich function package. However, if you don't consider yourself a true Web 2.0 Juggernaut then you may not enjoy it as much. It is designed to accommodate the blog grabbing and social bookmarking of web sites. 

Google is clearly among the leaders in Web 2.0 features. They offer on line mail, on line calendar, financial portfolio tracking, the best search engine on the planet, news aggregated to your personal interests, image search, even a Linux search engine or a couple of other specialized search engines. And Google was the company that forced the email providers into offering 2 Gigabites of storage for their mail. [http://www.google.com/intl/en/options/]

But there are other companies close on the heels of Google. My current favorite is inbox.com inbox offers personalized email, with spell checker, rich text (font control) manageable folders and the absolutely best spam system on the Internet. You can set your Spam to capture any mail not from someone in your address book. Or you can set it to challenge anyone not in your book and then hold that challenged mail in an "Unverified" folder where you can accept or permanently reject it. Along with the email, you are offered 2 Gb of storage with folders containing your various upload/download type .: music, documents, pictures or files. And if that weren't enough, inbox also offers a calendar that emails you up to 3 reminders on calendared events. [ http://www.inbox.com]

Another great company is Zoho. Zoho derives its name from SOHO (small office/home office) and it has laid in virtually everything one would need. The Zoho stable contains email, spread sheets, planners, collaborative white boards etc. Their banner program is Zoho Virtual Office and it is complete with reminder calendars, email, a virtual drive (only with XP) Instant Messaging, task management, and all of it can be collaborative for up to 10 users. Not all of the features are available on the free packages, but small version is available for you to try before you buy. [http://www.zoho.com]

The only thing missing from a small office/home office would be a telephone. Ah, but you can have that on-line too. From full service phone systems like Packet8 to totally free Gizmo and Skype. The packet8 system will give you an adapter to plug your phone into, or you can buy a Uniden phone system with a base phone and up to 10 wireless handsets for $79. Or you can use your current phone connected into their free adapter and your up - both systems carry a $20 a month fee for caller ID, three way calling, and your choice of area code and depending on where you live you can keep your phone number. If you want to get exotic if you buy their VideoPhone and then the same $20 a month. [http://www.packet8.net/]

But for the true Web 2.0 user, Skype or Gizmo reign supreme. Each is totally free, and has adapters for a web camera. Of course, if you are not calling another SIP subscriber you will have to buy an outgoing AND an incoming outside line. I prefer using Gizmo because it has superior audio setup and a test point to call to check for echo suppression or the lack thereof. [http://www.gizmoproject.com] [http://www.skype.com]

And finally for setting up those conference calls you can always use the services of Gizmo which offers a free conference system. For those using Gizmo, it is entirely free. For those checking into the conference from their cell phones or land line phone they will pay the standard rate to their provider. There is a great company called Live Office that gives you much better control (mute, mute group, roll call etc) and it too is absolutely free and the quality of the connection much improved over Gizmo. And should you need to step up to a toll free call in system, Live Office offers them for a variety of rates. 

[http://freeconferencing.liveoffice.com/] 

And now you are equipped to take your entire home office with you in a USB thumb drive.  And depending on the version you use, it can all be automatically encrypted.  SOHO has become portable and secure.
There is no restriction against any non-profit group using this article as long as it is kept in context with proper credit given the author.  The Editorial Committee of the Association of Personal Computer User Groups (APCUG), an international organization of which this group is a member, brings this article to you.